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At Small Business Legal Help, we're committed to protecting the information you share with us and keeping this policy current as our services and the technology behind them change. We'll post any updates to this page and note when they take effect.
No transmission over the internet can be guaranteed completely secure, but we take reasonable steps to protect the information you share with us. Our site uses SSL encryption to protect login credentials and account information as they're transmitted.
When you submit a request through Small Business Legal Help, we ask for your name, email address, phone number, and location, along with any details you choose to share about your legal or business concern so we can match you with the right service.
We also automatically collect some technical information — your IP address, browser type, and the pages you visit — to help us understand how the site is used and to keep it running smoothly.
We use cookies to help the site function and to help us understand how visitors move through it. A cookie is a small file stored on your device; most of ours are session cookies that clear automatically once you close your browser. You can set your browser to reject cookies, though some parts of the site may not work properly if you do.
We collect information primarily to connect business owners with the right legal service or plan for their situation. We also use it to improve our marketing, understand how the site is used, and improve our content and layout over time.
We do not sell, trade, or rent your personal information to others, except in these situations:
We may use your information to update you on your request, notify you of relevant changes to our services, or share offers we think you'd find useful. Outside of communications tied directly to your request, you can opt out of these at any time.
When you describe your legal or business situation to us, that information may be reviewed by the service providers we match you with, and by our internal staff, in order to route your request appropriately.
Small Business Legal Help may release account information when we believe in good faith that doing so is reasonably necessary to:
By using our site, you consent to the collection and use of your information as described here. If this policy changes, we'll post the update on this page so you always know what information we collect, how we use it, and when we might disclose it.
Small Business Legal Help complies with the California Consumer Privacy Act (CCPA) where applicable. California residents have the right to:
You can request that we disclose, for the past 12 months: the categories of personal information collected, the sources of that information, our business purpose for collecting it, the categories of third parties we've shared it with, the specific information collected about you, and whether any of it was sold or disclosed.
To exercise your rights under the CCPA, submit a verifiable request through our CCPA Removal and General Data Opt-Out page. You may submit this request up to twice within a 12-month period. We'll need enough information to reasonably verify your identity and understand your request before we can respond. You always have the right to opt out of the sale of your personal information, and you don't need to create an account to do so.